Clients reviews about Family RV Inspection & Mobile Repair

Jason was prompt to schedule a visit to diagnose what we would soon learn were two faulty rooftop AC units. What would typically be a very expensive and frustrating circumstance quickly became a solution. He took the time to clearly explain what had failed, what our options were, and helped us find the most practical path forward without trying to sell us something we didn’t need. Communication was excellent, the work was handled professionally, and everything was done when he said it would be. It’s difficult to find people you trust with RV repairs, especially when the problem involves something as significant as replacing two rooftop AC units. Jason earned that trust. I wouldn’t hesitate to call Family RV Inspection & Mobile Repair again or recommend him to anyone needing RV service or repair. Five stars, well deserved. ~ Christopher J

Jason is a lifesaver he went above and beyond to fix not one but both of my AC units at Lake Whitney two weekends ago in 90° plus temperatures. Jason arrived sooner than expected and was able to get one unit running. The other ac unit was unrepairable. Jason had a new one installed and blowing cold. Incredible customer service that I don't see very often in today's Times. I would recommend Jason and his business to anyone who is in need of RV repair. He is a very polite and was in no hurry to leave. He took the time to explain everything he had done helped with the warranty information.Thank you Jason for saving our weekend with the grandkids. Sorry this is so long but I am grateful that you took care of us. Thank you again. ~ Tim B

While in the Whitney area we had the need to use Jason's services a couple of times. On 1 occasion he gave us info over the phone and we were able to fix it ourselves. Recently Jason came and installed a 3rd air conditioner. The install was a bit of a challenge due to keystone's manufacturing issue. Jason figured it out and got the a.c. unit installed and running. He takes time to explain what's wrong, what he did to fix and suggestions on things we can do to take care of our rig. Jason is honest, dependable, thorough and his rates are better than many other mobile techs! Highly recommend. ~ Rose S

I can't say enough good things about Jason and Billy! These guys come from a mechanical background and they know their way in and around a coach! Billy came out and diagnosed a bad shore cord and Jason came out to replace it but we also had a lot of different issues going on with the coach. We asked Jason his opinion (having come from a major RV dealer) and he suspected it was an issue with the batteries being overcharged. We called the manufacturer to report his suspicion and after 3 HOURS of them making us test this and test that, sure enough it came down to a battery issue. ~ J P

Jason is great! I found a huge leak at the base of my stairs and Jason was able to come that same day and identify the problem. Turns out it was a cracked water heater from not changing the anode rod! I had a lot of questions, both about the new water heater and other rv concerns, and Jason was very patient and had great answers or suggestions for everything. Overall, Jason was a huge help. He was quick to respond, his rates are very fair, and he's the only repair worker I've met that cleans up after himself as he works! I definitely recommend giving him a call for any of your rv needs! ~ Michelle

Man, what a lifesaver this guy is! He is so genuine and really went above and beyond for us. Our RV lost power and was out all day. He already had several clients ahead of us, but he still came out to help us, even though it was late at night. I’m so thankful because with this Texas heat, I honestly don’t think I could’ve gone another day without power 😭 He worked in the dark, was extremely knowledgeable and informative, and his prices were very affordable. We got really lucky finding this company! Highly recommend! ~ Melanie C

Jason was very responsive, taking our call immediately when we were in a little bind on the road. He showed up exactly when he said he would be there and was able to quickly get our RV back online from our power issue. They power problem we were dealing with was not a common issue but he was able identify and resolve the problem. I have his number saved in case I ever need his help again in the future. I would highly recommend Jason and Family RV Inspection and Mobile Repair! ~ Brody F

Very quick response! We were having problems with our refrigerator and he was able to give advice over the phone. That ended up fixing the problem without him having to even come out. I greatly appreciate that he was willing to give us something to try that ended up working. He could have just come out and done it and changed but didn't. We will definitely be contacting him on any future RV issues. ~ Melissa M

Jason came out the day after a holiday and was able to fix our roof issue before it rained again. He took pictures of what he did and was fair on his pricing. He knows his RV’s and inspected the areas that he was to work on and was abservent of others issues we may have in the future and let us know. If you have any questions on any issue give him a call and discuss it with him, he can help. A very satisfied customer! ~ Cindy P

What a GREAT young man! Jason was super helpful getting us back in our MoDo when we had a power outage. He was quick to respond and determined to locate the issue. He’s friendly, punctual and knowledgeable. He also has an AMAZING network to back him up! Call Jason for your RV repair needs! He’s definitely a lifesaver! Thank you, Jason, for your help! ~ Mike O

Jason was exactly what you hope to get with a mobile RV technician. We had multiple problems including our A/C and refrigerator. He was out there the same day as our call, quickly and accurately diagnosed the problems and repaired them all while maintaining a fair price and excellent communication. I couldn’t recommend him enough, and will be using his services exclusively from now on. ~ Ryan G

I can’t say enough good things about Jason and his company. Jason went above and beyond to get me out of a difficult situation. His professionalism and completely fair pricing, took care of everything I was dealing with. I will only use him and will tell all acquaintances. TY Jason! ~ Jim M

We had a voltage inverter we wanted installed in our camper. Jason came out to our campsite, installed it, and then explained what he did and how it works. He was very thorough and very knowledgeable. We had another issue, and he explained what we needed to do . We highly recommend him. ~ Gina B

Had issues with my RV Air Conditioner. Jason showed up on time and diagnosed the problem and saved me from having to replace the unit. Excellent communication through out the process. Thank you Jason and will use Family RV inspection when I have any issues in the future. ~ Mark S

Professional and an overall genuine person to work with. Highly recommend! Went above and beyond to help us resolve an issue for a tankless water heater we installed that we couldn’t get to work. He’s your guy! ~ Jennifer

Jason was amazing !!! He repaired my A/C unit on my 5th wheel and it is working like a brand new one!!! Will definitely use Family RV and repair whenever I have issues with my RV!!! EXCELLENT company !! ~ janie c

One of the best and most honest men I’ve ever met. Jason not only cares about his work but he goes above and beyond to take care of his clients!!! Do not waste your time looking for good mobile RV Techs because Jason is the best!!! ~ Jerry F

Jason came out and diagnosed my main issue and fixed a number of other issues I was having. Very smart and friendly guy. Prices are very fair. Will definitely be using him in the future. Thank you Jason! ~ John C

Jason has worked on our trailer a couple of times. Always professional, punctual and a good communicator. He came on a Friday night to replace an A/C unit that had gone out. Highly, highly recommend his services. ~ Jim C

Jason was very responsive, personable, professional and fair. He did my repairs quickly and efficiently and took the time to explain how to operate my new water heater. I will definitely be utilizing his services again as needed. Highly recommend! ~ Dawn B

Our RV slide wouldn’t close, We made a next day appt, they arrived promptly and were able to get it to where we could drive it home. Very personable and friendly. Would definitely go to them again if needed. ~ Vicki S

Jason is very professional and knowledgeable and did excellent job at helping me. I called and thankfully he was able to show up within an hour to help with my leak. I definitely recommend him for any rv issues you might have. Thanks again Jason!! ~ Sherrie C

Amazing experience, hard working real af company took care of all my problems concerns and questions. Went above and beyond to fix all of my issues at a very reasonable price. ~ Jeremy

Jason did a great job fixing the issues we had. He seems knowledgeable about what he was doing and took pride in his work. He was friendly and kept us informed one the schedule. ~ Peggy P

Reviews from our customers